Head Wellness Therapist
Head Wellness Therapist
Singita Lodge
About The Job
The core function of the Head Wellness Therapist is to manage the day-to-day operation of the wellness center, manage the Wellness Therapist and ensure that all treatments provided are in line with the Singita Standards of Excellence and SOP.
Specific Skills
- A minimum of 3 years as a therapist and 2 years in leadership.
- Knowledge of world-class spa standards and procedures.
- Reflexology experience.
- Experience in meditation.
- Strong leadership ability.
- Training ability.
- Basic computer skills.
- English reading, writing, and speaking proficiency.
- Excellent personal presentation.
- Physical stamina and resilience.
- A passion for the industry.
- Strong people skills.
- Holistic and alternative therapy experience is preferable.
- Yoga experience is a bonus.
- Engaging in Wellness Performance Check-ins (T.D.T).
- Actively involved in the recruitment of wellness therapists.
- Coordinating with the Group Wellness Coordinator in budget planning.
- Self-motivated.
- A national ID or valid working visa.
Responsibilities & Duties
- The Head Wellness Therapist reports to the Lodge Manager, General Manager, and Group Wellness Coordinator.
- Provide a variety of wellness experiences and treatments in line with the Singita Standards of Excellence and SOP.
- Ensuring the cleanliness, quality, and care of equipment, products, and wellness areas.
- Monitor and evaluate treatments and ensure ongoing skills development for therapists.
- Administration related to guests and stock control, done accurately and timely.
- Strategic management to reach targets.
- Report on training and operations to the Group Wellness Coordinator.
- Ensuring the cleanliness, quality, and care of equipment, products, and wellness areas.
- Effective communication with the department to ensure smooth operations.
- Foster a culture of collaboration and teamwork.
- Achieve service excellence through teamwork.
- Active participation in and effective communication and support of Singita's conservation message and purpose.
- All roles at Singita may be required to perform other tasks as reasonably requested from time to time and as required by the business and/or operation. Singita fosters a culture of collaboration, supporting the multi-skilling of staff.
Educational Requirements
- National Diploma / Certifications in Holistic Services.
Job Location
Rwanda
Apply To
All interested applicants should submit their detailed Curriculum Vitae at recruitment@hcsolutions.rw