TERIMBERE MSME SUPPORT SATELLITE OFFICE COORDINATOR
TERIMBERE MSME SUPPORT SATELLITE OFFICE COORDINATOR
About The Job
ABOUT ACCESS TO FINANCE RWANDA (AFR)
AFR is a Rwandan not-for-profit company established in 2010 to promote financial inclusion and financial sector development in Rwanda. AFR is currently funded by Sweden, The Mastercard Foundation, Jersey Overseas Aid, Enabel, and Global Impact. It is part of the broader Financial Sector Deepening (FSD) Network in Africa that seeks to create a transformative impact on ending poverty by supporting efforts to improve financial inclusion and financial sector development by helping policymakers, regulators, financial service providers, and markets drive more inclusive and sustainable economic growth.
AFR supports the removal of systemic barriers that hinder access to and use of financial services by low-income people, particularly the rural poor, women, youth, and Micro, Small, and Medium Enterprises (MSMEs), and supports the development and provision of financial services, including savings, credit, insurance, investment, payments, and remittances. AFR is a gender-intentional organization, having mainstreamed gender across all programming. It is guided by the Market System Development (MSD) approach, recognizing that efforts to increase financial inclusion and financial sector development must be market-led, profitable, and sustainable.
ABOUT TERIMBERE MSME SUPPORT FACILITY
The Terimbere MSME Support Facility is an all-inclusive one-stop shop, bringing together a set of qualified professional and specialized service providers from various disciplines under one platform to help businesses and entrepreneurs grow. Terimbere aims to offer various affordable and customized or tailor-made specialized business development support services to the targeted Small and Medium Enterprises (MSMEs) through qualified specialized service providers.
ABOUT THE JOB
The Terimbere Satellite Office Coordinator serves as AFR’s in-house representative for the Terimbere MSME Support Facility in the designated area. The role has two major components:
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Driving Terimbere MSME Support Facility uptake: This involves championing the work of the Terimbere MSME Support Facility within the designated area through engagement with various MSME ecosystem actors (MSMEs, local authorities, gender and social inclusion organisations, and other stakeholders), onboarding MSMEs into the Facility, and ensuring inclusive uptake and impact.
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Coordinating BDS provision through Terimbere MSME Satellite Office in the Designated Area: This involves working with business development service providers and coordinating Terimbere MSMEs Agents to ensure impactful support to MSMEs.
The Satellite Office Coordinator position will need five candidates who will be assigned to different districts: Kayonza, Rusizi, Rubavu, Musanze, and Huye. Each coordinator will oversee operations within their designated district, ensuring seamless execution of tasks and alignment with company objectives.
Specific Skills
Essential:
- Minimum three years of experience in MSME support programming within relevant environments (MSME finance, finance readiness projects, commercial banks, microfinance institutions, not-for-profit organizations, or funds), particularly in the designated area.
- Strong knowledge of financing and business development service issues affecting MSMEs.
- Familiarity with the MSME market in Rwanda, including challenges related to accessing financing and job creation.
- Ability to work independently, manage multiple tasks, and meet deadlines.
- Excellent writing, reporting, analytical, and communication skills in both written and spoken English and Kinyarwanda.
- Strong networking skills to build relationships with key MSME stakeholders in the designated area.
- Ability to conduct KYC (Know Your Customer) verification to ensure compliance with regulatory requirements and mitigate financial risks such as fraud and money laundering.
Desirable:
- Familiarity with key players in the MSME finance space within the designated area.
- Prior work experience in the specific district where the satellite office is located.
Responsibilities & Duties
Good Practice & Technical Advisory
- Support the onboarding of MSMEs, Terimbere MSME Support Agents, Business Development Service Providers, local authorities’ partnerships, gender, and social inclusion civil society organizations partnerships, as well as other key stakeholders to ensure a comprehensive portfolio of partners.
- Act as AFR’s advisor in the MSME Support space, especially within the designated area.
- Openness to engage with experts in the MSME ecosystem and willingness to adopt, champion, and expeditiously implement best practices and approaches to BDS provision, MSME Financing, and other areas within AFR interventions.
Strategy & Programming
- Support in the mapping and analysis of the entrepreneurship and BDS ecosystems that AFR is seeking to catalyze (including supply, demand, and enabling environment).
- Contribute to the development of AFR’s thematic strategies and operational plans, providing insights on the MSME ecosystem and helping to design impactful programs.
Ensuring Impactful Implementation
- Support in developing the detailed implementation plan for the designated Terimbere MSME Support Satellite Office.
- Coordinate the roll-out of Terimbere MSME Support Facility interventions in the designated area, ensuring that results are achieved, risks are managed, quality services are delivered, and learnings are fully utilized to maximize impact and innovation.
- Support and coordinate the BDSPs in the designated area so that they are equipped to contribute effectively toward MSME growth, enabling the generation of more employment opportunities for young women and men.
Influencing & Communicating for Impact
- Actively participate in the development, implementation, and results measurement of an innovative Communications & Influencing plan for the AFR Terimbere MSME Support Facility.
- Collaborate with the Line Manager and Communications Team to achieve priority influencing and communications goals and raise awareness of the Facility across the designated area.
- Disseminate insights within AFR, among stakeholders, and champion continuous improvement.
Resource Management
- Coordinate and ensure the effective operations of the Terimbere MSME Support Facility satellite office, ensuring that the office is well-equipped and maintained to reflect the AFR corporate image.
- Manage the resources associated with the Terimbere Satellite Office, aiming to maximize efficiency with the available resources and ensuring compliance with AFR and donor policies and guidelines.
Educational Requirements
- Bachelor’s Degree in Entrepreneurship, Economics, Finance, Business Management, Development Studies, or a related field.
- Additional professional qualifications and relevant accreditation are considered an advantage.