People Administrative Officer
People Administrative Officer
Singita Lodge
About The Job
The HR Administrator plays a key role in supporting the People Department by managing day -to-day administrative tasks, maintaining employee records, and assisting with recruitment,
onboarding, and compliance processes. This role ensures smooth HR operations and contributes to positive employee experience.
Specific Skills
- At least 2 years of experience in HR or administrative role.
- Strong organizational and time management skills.
- Demonstrated ability to work collaboratively across teams.
- Strong problem-solving and decision-making capabilities
- Proficiency in MS Office and HRIS systems.
- Knowledge of labor laws and HR best practices.
- Attention to detail and discretion with confidential information.
- Ability to multitask and prioritize effectively.
- Problem-solving mindset and proactive approach.
- Experience with payroll systems and employee benefits administration.
- Good interpersonal and communication skills.
- Hospitality Background is preferable.
- Reliable and compassionate nature with a real concern for others.
- Accuracy and attention to detail.
- Rwandan nationality
Responsibilities & Duties
- The People Manager reports to the People Manager and General Manager.
- Support recruitment, onboarding, and orientation of new staff across departments.
- Assist in the recruitment process including posting job ads, scheduling interviews, and communicating with candidates.
- Track attendance and maintaining updated employee records.
- Help organize training and maintain learning records.
- Support employee engagement initiatives, welfare coordination, and leave tracking.
- Coordinate morale-building activities such as quarterly birthday celebrations and employee recognition.
- Help promote a strong, inclusive staff culture by offering general morale support and consistent team engagement.
- Generate HR reports and metrics for management review.
- Handle employee queries regarding HR policies, benefits, and procedures.
- Ensure compliance with labor laws and internal policies.
- Track staff medical utilization reports and support staff.
- Ensure new staff are onboarded in LMS.
- Maintain filing systems, records, and internal documentation with confidentiality and discretion.
- Oversee day-to-day office operations and ensure availability of office resources.
- Coordinate logistics and set-up for meetings, training, events, and internal communications.
- Manage administrative documentation, including HR contract management, deadlines, evaluations, and performance tracking.
- Active participation in and effective communication and support of Singita's conservation message and purpose.
- All roles at Singita may be required to perform other tasks as reasonably requested from time to time and as required by the business and/or operation. Singita fosters a culture of collaboration, and with this support of the multi-skilling staff.
Educational Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
Job Location
Rwanda
Apply To
All interested applicants should submit their detailed Curriculum Vitae at recruitment@hcsolutions.rw, clearly indicating the job title they are applying for in the subject line of the email